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iBanFirst is a financial service provider offering payment solutions to SMBs operating internationally. With our platform, you can collect payments from customers and pay suppliers, partners, and employees across the globe in different currencies.

Additionally, you can use our range of FX products and expert knowledge to protect your business against currency risk.

To learn more about how iBanFirst can help you, feel free to contact us directly.

With iBanFirst, you can hold and receive funds in 25 currencies and execute payments in 135+ currencies. You can check the list of currencies available here.

With a multi-currency account, you can hold, send and receive different currencies, all from one centralised account. It’s like having a wallet containing every currency you need for your business — euros, dollars, yen.

iBanFirst offers the possibility to open multiple accounts in 25 currencies online. You can then choose to hold those funds or convert at the real-time exchange rate (with a low conversion fee) and use them to pay suppliers, partners and employees.

iBanFirst doesn't currently offer credit solutions.

The iBanFirst REST API covers all the main tasks that you need to automate your accounts payable processes: You can submit payments, get real-time FX quotes, execute spot transactions, open accounts autonomously, create beneficiaries, retrieve your financial history and upload invoices.

Payments between iBanFirst accounts are instantaneous (and free of charge!).

For euro payments within the SEPA zone, funds are usually available the same day.

For international payments in other currencies, funds typically arrive within 1-3 business days, depending on the complexity of the routes, how many intermediary banks and time zones the funds pass through, and local cutoff times. Find out more about international payment speeds.

With iBanFirst, you don’t have to deal with a chatbot or join a seemingly never-ending support ticket queue to solve a problem. Instead, you have a dedicated account manager to help you make the most of our tools, establish an FX strategy that works for your business and support you with any questions you may have.

iBanFirst S.A. is duly authorised and regulated by the National Bank of Belgium (under company number 0849.872.824) as a payment institution. Our registered address is at Avenue Louise 489, 1050 Brussels, Belgium. The products and services that iBanFirst S.A. offers are limited to unregulated spot FX transactions and deliverable forward payment contracts (forward payment, flexible forward payment and dynamic forward payment) excluded from MiFID and EMIR regulation, as they are intended to cover an underlying future payment for identifiable goods and services. iBanFirst S.A. does not offer options or any other financial instruments for investment or speculative purposes.

As a regulated payment institution authorised by the National Bank of Belgium, iBanFirst follows strict rules to safeguard your money. Our regulatory framework ensures that we maintain rigorous procedures to protect client funds, giving you confidence in the security of our services.

For instance, under the PSD2 directive, funds must be segregated from the payment institution's own funds and held in a separate bank account set aside solely for client money. In the unlikely event that iBanFirst encounters financial difficulties or becomes insolvent, your money will remain fully secure and protected in one of these accounts.

At iBanFirst, we do our utmost to keep our clients’ accounts safe and secure by investing in robust infrastructure and SSL connection encryption and carrying out steady audits and penetration tests. 

Our servers are hosted in industry-grade data centres and protected by hardware and software firewalls. Data transmitted between your web browser and our servers is encrypted using SSL certificates and RSA SHA-256 encryption. Our servers and software regularly undergo independent audits and penetration tests.

No. You control who can initiate payments through customisable user permission rights. You can configure payment limits and multi-level approvals for different user roles, with granular access rights across different entities.

Additionally, iBanFirst requires dual authentication via our mobile app to approve and execute sensitive operations, including payments.

iBanFirst uses Strong Customer Authentication (SCA) methods to keep accounts and funds secure.

Two-factor authentication requires you to authenticate access credentials using both something you know (your iBanFirst username and password) and something you hold in your possession (your phone).

Click here to learn more.

Additionally, there are other measures that you, as a user, can and should do to protect your accounts against fraudulent attempts: 

• Do not share a single user access with people in your company
• Do not store your user ID and password
• Do not share your SCA method with anyone
• Use a unique, strong password
• Use time-based one-time password (TOTP) or Yubikey rather than SMS as your SCA method

iBanFirst will NEVER ask you for your user ID, password, or strong authentication code.

If you believe that your user ID, password, or strong authentication code have been compromised, please contact your account manager as soon as possible.

No sensitive data is accessible by iBanFirst teams. We cannot access the data related to external account balances or transactions. We only have access to the account name, the account currency, the synchronization dates and the connection state.

As a regulated payment institution authorised by the National Bank of Belgium, iBanFirst follows strict rules to safeguard your money. Our regulatory framework ensures that we maintain rigorous procedures to protect client funds, giving you confidence in the security of our services.

For instance, under the PSD2 directive, funds must be segregated from the payment institution's own funds and held in a separate bank account set aside solely for client money. In the unlikely event that iBanFirst encounters financial difficulties or becomes insolvent, your money will remain fully secure and protected in one of these accounts.